Volunteer Privacy Notice


Who has initial access to my information?

As Joint Data Controllers Volunteer Ireland and the Volunteer Centres/Volunteering Information Services (VC/VIS) will be the only organisations to have initial access to your information. We take this responsibility seriously and are committed to protecting and respecting your privacy.

How is my information used?

We offer our user registration service to make it as easy as possible for you to apply online for volunteering opportunities. We only process your personal data with your consent for carefully considered purposes, it will only be processed to:

a) Assist you with your desire to volunteer,
b) Provide you with information about volunteering and our services,
c) Carry out research which helps us gain a better understanding of volunteering in Ireland and,
d) Improve our services to you.

Whenever we process data for these purposes we will always keep your personal data rights in high regard and take account of these rights.

What are my rights?

It is your information and at any time you can request access to and rectification or erasure of your personal data. You can also request restriction of processing or you can object to processing. You also have the right to data portability which means transferring it to another data controller. In addition you can withdraw your consent at any time. For more information on your rights you can go to www.dataprotection.ie

Who do I contact to make a request to?

You should contact the Volunteer Centre/Volunteering Information Service you registered with as they will deal with all data requests https://www.volunteer.ie/about-us/vcs-and-viss/find-your-vcvis/

How long do you keep my information for?

We keep it for 6 years from the date you first register or from the last opportunity you applied for unless you let us know before then that you wish to have it removed. Each time you will be given the chance to notify us if you want it removed or you can contact us direct https://www.volunteer.ie/about-us/contact-us/

Will my information be shared with anyone else?

When you register your interest in a volunteering opportunity your contact details (name, address, phone and email) and skills information may be sent to the organisation hosting the opportunity in order to take your application forward. (Please note that when these contact details are sent to an organisation, you will be contacted by them directly).

In addition your information may be shared with another VC/VIS to progress your interest in an opportunity.

Otherwise than this the information you provide will never be passed on to a third party without your permission unless we are legally obliged to do so.

What if I am under 18?

If you are under 18 you will need to have verified parental/guardian consent before we can proceed with your registration. You will be provided with information when you try to register.

What do I do if I’m not happy with how my information is being handled?

You should contact the Volunteer Centre/Volunteering Information Service you registered with as they will deal with your issue or complaint. Go to their website for contact details. https://www.volunteer.ie/about-us/vcs-and-viss/find-your-vcvis/

If you are not happy with the resolution you can lodge a complaint with the office of the data commissioner. https://www.dataprotection.ie/docs/Making-a-Complaint-to-the-Data-Protection-Commissioner/r/18.htm

What else should I know?

Once you are registered to use I-VOL as a volunteer you will occasionally receive volunteering information from your local Volunteer Centre by email, SMS text or our newsletter. You will also occasionally receive information from Volunteer Ireland. You can unsubscribe from any or all of these communications at any time while remaining on the I-VOL database.

You may also be contacted occasionally to complete a short survey on our services. You can choose not to complete these surveys when you receive them.

What do I do now?

Make sure you read the terms and conditions and privacy notice and just:

Click on the “I Consent” button at the bottom of the registration page to confirm your consent for use to process your data for the purposes stated above.

Click on the “I Agree” button at the bottom of the registration page to confirm you agree to the terms and conditions for the use of I-VOL.

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