I-VOL Terms and Conditions for Organisations

I-VOL is the national searchable database of volunteering opportunities in Ireland and is owned, managed and administered by Volunteer Ireland and the network of Volunteer Centres and Volunteering Information Services across Ireland.

Organisations may register on I-VOL and list volunteering opportunities that are available with them. These Terms and Conditions apply to such Organisations (referred to below as, “You”, “Your” or “Your Organisation”)

Individuals may also register profiles on I-VOL and apply for volunteering positions that are listed. The terms and conditions which apply to individual volunteers may be accessed here https://www.i-vol.ie/terms-and-conditions-for-volunteers/

Use of I-VOL

By using I-VOL, You are deemed to have agreed to these Terms and Conditions (together with the documents to which they refer). If You do not agree with these Terms and Conditions, You should not use I-VOL.

You are also responsible for ensuring that all persons accessing I-VOL within Your Organisation are aware of and agree to these Terms and Conditions. We reserve the right to vary these Terms and Conditions at any time.

Content of I-VOL Results or Searches

All information relating to volunteers, volunteer-involving organisations and volunteer opportunities is provided by others. We do not have the resources to verify that information or to take responsibility for the accuracy of that information. Accordingly You must take Your own steps to verify the information provided by and bona fides of volunteers who you contact through I-Vol including any information or references which we have collected on your behalf. You use the I-VOL service and information obtained from it at Your own risk. We disclaim all liability howsoever arising whether in contract, tort or otherwise (including, but not limited to, liability for any negligent act or omission) to You or any other person in respect of any claims or losses of any nature, arising directly or indirectly from reliance on any information contained on I-VOL.

Registering Your Organisation and Volunteer Opportunities

We may accept the registration of any not-for-profit organisation on I-VOL (though we reserve the right to accept or reject applications for registration at our sole discretion and for any reason). Such not-for-profit organisations may include charities, community groups, co-operatives and statutory organisations such as health centres, schools, hospitals, etc. We reserve the right to ask to see Your Organisation’s constitution or set of rules, Your annual report or accounts and any other information we, in our discretion, may need. We will not register volunteer opportunities on behalf of individuals.

We will not advertise volunteer roles on behalf of for-profit organisations/businesses unless, in our sole discretion, a direct financial, social, environmental or other benefit towards the community or a non-profit organisation can be identified. The final decision to advertise any role will be at our sole discretion, including the discretion of the administrator of I-VOL assigned to Your Organisation, who will review volunteer roles registered before deciding whether to activate them.

We, and our administrators, take no responsibility for vetting, screening and/or selecting potential volunteers or referrals and this remains the responsibility of the advertising organisation. Where we collect information, including references, in connection with Your volunteering opportunities we do so for your convenience. We do not review any such information or references and we make no representation as to the completeness or accuracy of information and references provided by volunteers. For the avoidance of doubt, the provision of a volunteer’s details does not imply any endorsement on our part of either the volunteer or their suitability for Your volunteering opportunities.

Similarly, for the avoidance of doubt, the advertising of a volunteer opportunity on behalf of an organisation does not imply any endorsement on our part of either the organisation itself or its aims, objectives nor do we make any representation about the volunteering opportunities available through I-VOL.

Opportunities will only be advertised on I-VOL if the following criteria are met:

  • You accept these Terms and Conditions in full;
  • You confirm to us (and provide any evidence requested) that Your Organisation has the relevant categories and levels of insurance cover in place for activities carried out by volunteers;
  • You arrange any necessary, relevant and appropriate Garda Vetting, prior to the commencement of the volunteering in circumstances where a volunteer role you list on I-VOL involves any work or activities, a necessary and regular part of which consists of access to or contact with children or vulnerable adults, or any other activities which require by law Garda Vetting. If Your Organisation does not currently have access to the Garda Vetting service, your local volunteer centre may be able to provide access to this service at Your request.
  • You confirm that Your Organisation adheres to applicable Equality Legislation and all other applicable laws including where relevant the Children First Act 2015 and related guidance regarding the safeguarding of children and vulnerable adults.

There are a number of grounds in which we may discontinue/refuse our services in our sole discretion which include:

  • If it comes to our attention that Your Organisation is involving volunteers in a manner which we deem inappropriate and/or inconsistent with our aims, the volunteer role may be de-activated;
  • If we become aware that Your Organisation’s content does not relate to volunteering opportunities, for example, where an organisation is registering paid roles or linking to recruitment websites;
  • Advertised opportunities may also be deactivated after registration if we become aware of the possibility that volunteers are being exploited or put in unnecessary danger;
  • If there are repeated incidences of not getting back to volunteers;
  • If there are repeated breaches of our equality statement i.e. Your Organisation engages, through Your recruitment process or operational activities, in direct or indirect discrimination (which is not objectively justified based on a legitimate aim) on the grounds of race, gender, sexual orientation, disability, marital status, family status, religious belief, age or membership of the travelling community;
  • If Your Organisation refuses to, or is unable to, show evidence that its activities provide a social and community benefit;
  • If Your Organisation abuses the involvement of volunteers e.g. replacing paid staff members with volunteers or engages volunteers in profit-making activities;
  • If Your Organisation engages in unlawful activities and/or is breach of applicable law or these Terms and Conditions;
  • • If Your Organisation promotes anti-social behaviour towards governments, people, animals or property.
  • If Your Organisation is using, disclosing or otherwise processing, or has used, disclosed or otherwise processed, the personal data of volunteers or volunteering candidates provided by I-VOL to Your Organisation in a manner which is not compliant with applicable data protection law, including but not limited to the EU General Data Protection Regulation and the Data Protection Act 2018, including for any reason other than specifically to contact the individual in relation to a volunteering role advertised by Your Organisation or to inform the relevant Volunteer Centre that a volunteer candidate has taken up a particular volunteering position for which they had applied;
  • If Your Organisation posts any content on I-VOL that is unlawful, libellous, defamatory, discriminatory, obscene, pornographic, indecent, lewd, offensive, harassing, threatening, abusive, inflammatory, fraudulent, invasive of privacy or publicity rights or otherwise objectionable or inappropriate;
  • If Your Organisation posts any content on I-VOL that would constitute, encourage or provide instructions for the commission of a criminal offence, infringe the rights of any party, or otherwise infringe any applicable law;
  • If Your Organisation impersonates any person or entity or otherwise misrepresents an affiliation with a person or entity on I-VOL;
  • for any other reason in our sole discretion.

Note: These grounds may apply to an organisational culture or to a particular individual in Your Organisation who directly recruits, manages or co-ordinates volunteers.

Further, although we have no obligation to moderate content on I-VOL, we reserve the right to monitor any information transmitted or received through I-VOL and to reject, block, suspend or remove Your Organisation’s content at any time and at our sole discretion, including in response to any complaints received about Your Organisation’s listed volunteering opportunities.

Responsibilities of Organisations re: Volunteer Recruitment and Management

Please note that it is the responsibility of Your Organisation to select the appropriate volunteer for your organisation. Your Organisation recruits volunteers through I-VOL strictly at Your own risk. We have no responsibility, and hereby disclaim all liability, in relation to the suitability of any potential volunteer for any volunteer role. We make no representation as to the completeness or accuracy of any information or references collected from volunteers in connection with Your volunteering opportunities. You are solely responsible for verifying information provided by volunteers and for all vetting, screening and suitability assessments. We also have no responsibility and hereby disclaim all liability for the actions of any volunteer during any part of the volunteering process, including recruitment.

Restrictions on Use of Materials

The contents of I-VOL are protected by copyright, trademark and other intellectual property laws. Your use of I-VOL and its contents are subject to the following restrictions. You may not:

• use any content in any manner that may infringe any of our copyright, trademarks or other intellectual property rights, or the intellectual property rights of any third parties, including our licensors; or

• reproduce, modify, display, perform, republish, distribute, disseminate, broadcast, communicate to the public or circulate to any third party or exploit this database in any way including for any commercial purpose, without our prior written consent, which may be given or refused at our sole discretion.

In order to seek our consent, please contact us at i-***@vo*******.ie. If consent is obtained, it will be on the strict condition, amongst other requirements, that You may not amend or delete any author attribution, trademark, legend or copyright notice.

You must not misuse I-VOL by knowingly or recklessly introducing any viruses, trojans, worms, logic bombs or other material which is malicious or harmful. You must not attempt to gain unauthorised access to I-VOL, the server on which I-VOL is stored or any server, computer or database connected to I-VOL. You must not attack I-VOL via a denial-of-service attack or a distributed denial-of-service attack.

We reserve the right to refuse access to I-VOL or the services contained herein in our sole discretion, including, without limitation, where we believe that particular conduct violates applicable law, is harmful to our interests or is in breach of these Terms and Conditions.

Trade Marks

We expressly reserve all rights in and to the name “I-VOL”, “The National Volunteer Database” and our I-VOL logo. Other trademarks, products and company names mentioned on I-VOL may be trademarks owned by other organisations and individuals or in use by their licensees and the rights to such trademarks are reserved to such owners or licensees.

Use of Volunteer Data

Volunteer data obtained through I-VOL, including information and references collected from volunteers by us on Your behalf, may only be used to process their application and should be maintained for no longer than is necessary and in compliance with applicable data protection law, including but not limited to the EU General Data Protection Regulation and the Data Protection Act 2018.

By using our service and obtaining volunteer data You agree to providing us with feedback on the status of potential volunteers to establish if they have started volunteering or not.

Privacy and Your Personal Data

Please read our Privacy Notice https://www.i-vol.ie/privacy-notices-for-organisations/ for more information on how we process your personal data.

[Please also read our Cookies Policy which sets out information about the cookies on this website.]


These Terms and Conditions apply only to I-VOL and not to any third party websites, the links to which may be contained on I-VOL. We are not responsible for the content of any other website to which I-VOL links and under no circumstances will we be held responsible or liable, directly or indirectly, for any loss or direct, indirect, special, incidental or consequential damage that is caused or alleged to have been caused to You in connection with Your use of, or reliance on, any content, goods or services available on any website which is accessible by link on I-VOL. We do not endorse or take responsibility for the contents, advertising, products or other materials made available through any other site.

Any websites linked to I-VOL may not contain any adult or illegal material or any other material that could be considered offensive or harassing, in our sole opinion. We reserve the right to remove content and links to I-VOL which we deem to be inappropriate, misleading, offensive or harassing without notice or explanation.

Disclaimers and Limitations and Exclusions of Liability

By accepting these Terms and Conditions, You acknowledge that the services and materials on I-VOL are provided “as is” and without warranties of any kind whatsoever, either express or implied.

Without prejudice to the generality of the foregoing, we make no warranty regarding, and shall have no responsibility for, the completeness, accuracy, availability, reliability, security, suitability, fitness for purpose or performance of I-VOL or the contents thereof. Your Organisation is solely responsible for any damage to Your Organisation’s computer system or any data lost as a result of downloading or otherwise obtaining any material from I-VOL.

The information on I-VOL may contain inaccuracies and typographical errors. We do not represent that I-VOL is accurate or complete and we accept no responsibility and disclaim all liability for any reliance on Your part on the information contained on I-VOL.

You acknowledge and agree that we may temporarily suspend access to I-VOL for any reason without notice, including but not limited to where there is a breakdown, error, defect or malfunction of any part of I-VOL. We may also terminate, change, or discontinue any aspect of I-VOL including the availability of any content or features of I-VOL, at any time without notice or liability.

Under no circumstances will we, or any other third parties associated with I-VOL, be held liable, directly or indirectly, for any loss or direct, indirect, special, incidental, punitive or consequential damage whatsoever that is caused or alleged to have been caused to You in connection with Your use of, inability to use or reliance on, any content, goods or services available on I-VOL, including any websites linked to I-VOL or the materials or information contained on such websites, whether based on contract, tort or any other legal theory.

Except as expressly set out in these Terms and Conditions, all representations, warranties, terms and conditions whether express or implied in relation to I-VOL or the information contained herein are hereby excluded to the fullest extent permitted by law.


As a condition of use of I-VOL, You agree to indemnify and keep indemnified us and our affiliates, officers, employees and agents from and against any and all liabilities, other expenses (including costs and legal fees) and damages arising out of claims resulting from Your use of I-VOL.

Governing Law and Jurisdiction

We control and operate this site from the Volunteering Ireland offices and the various Volunteer Centre and Volunteer Information Services offices in Ireland.

These Terms and Conditions will be governed by and construed in accordance with Irish law and You submit to the exclusive jurisdiction of the Irish courts for the resolution of disputes hereunder.

We do not represent that materials on I-VOL are appropriate or available for use in other jurisdictions. Persons who choose to access I-VOL from other jurisdictions do so at their own initiative, and are responsible for their own compliance with local laws, where applicable.

Supported by